IGRM Glossary

The IGRM Glossary consists of commonly used Information Governance terms.


The specific container of information that IT stores and secures under their management. The primary driver is to increase “Efficiency” and lower costs associated with this function.


Legal obligation for managing the “Risk” associated with specific information. Legal and RIM have the responsibility for legal duties and obligations (i.e., legal hold preservation and regulatory retention obligations).

Information Governance

The specification of decision rights and an accountability framework to encourage desirable behavior in the valuation, creation, storage, use, archival and deletion of information. It includes the processes, roles, standards and metrics that ensure the effective and efficient use of information in enabling an organization to achieve its goals (as defined by Gartner).

Information Governance Reference Model (IGRM)

A framework and responsibility model for cross-functional and executive dialogue that serves as a catalyst for defining a unified governance approach to information by linking business value and legal duties to the information assets.

Policy Integration

A formalized common set of goals and rules that promote cross-functional communication, collaboration, and optimization. Information governance efforts can be crippled by failure to integrate policy.

Process Transparency

The shared ownership and execution of Information Governance processes ensuring that accountabilities and dependencies across the stakeholders are clearly defined by each group to promote efficient and effective management of information.

The Generally Accepted Recordkeeping Principles ® (“The Principles”)

The Principles reflect standards and guidelines related to records management, developed by ARMA International, a not-for-profit professional association and a widely-recognized authority on managing records and information. The Principles include: (1) Principle of Accountability, (2) Principle of Integrity, (3) Principle of Protection, (4) Principle of Compliance, (5) Principle of Availability, (6) Principle of Retention, (7) Principle of Disposition, and (8) Principle of Transparency.

Unified Governance

Unified Governance is a marriage between policy integration and process transparency. Effective unified governance creates an organizational environment whereby the key stakeholders have a defined partnership with executive buy-in and oversight to create a uniform approach and to establish a strong linkage between legal obligations for information, records management, and IT; and the duty and value associated with the data asset.


Utility or business purpose of specific information. The line of business has an interest in information proportional to its value — the degree to which it helps drive the “Profit” or purpose of the enterprise itself, its mission and goals.